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Job title: Regional Trainer
Company: Allied Universal
Job description: Allied Universal®, North America?s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions
Job Description
Allied Universal® is hiring a Regional Trainer. The Regional Trainer will teach Allied Universal employees at all levels, upskilling employees to develop a safety, service, and growth mindset. Training course development, delivery and compliance-tracking will be conducted in accordance with all federal, state or province, and local laws and regulations, while also adhering to Allied Universal standards and values.
RESPONSIBILITIES:
Develop training content to support internal customer training requests and external client needs
Work with operational partners (Human Resource Coordinators/Branch Managers) to develop practical training programs at the branch level to comply with contractual and regulatory training
Drive Training Academy performance at the Region, Branch and Site level, guiding teams to continuous improvement
Deliver region training programs in accordance with local, state, and federal laws and regulations, Allied Universal standards, and contractual requirements
Communicate effectively both verbally and in writing with internal customers (Operations and Training Leadership at all levels, and Security Professionals), and external clients
Attend Workforce Management (WFM) or other Operations meetings to communicate region, branch or site metrics using DOMO business intelligence for Academy compliance, federal/state/local training compliance, Mobile Patrol, and additional training topics
Send weekly reports on Academy completions (SP, SS and SM) as well as any upcoming vILT courses on the National Training Calendar. This includes armed compliance, mobile patrol, and use of force cards
Conduct site visits each quarter; address academy non-compliance issues, perform training as necessary, meet with client contact when possible; document visit details; develop training programs as needed to address any performance deficiencies
Identify, vet, and establish relationships with local training academies for support when required
Deliver fire safety services (occupant, floor warden, and staff presentations; and evacuation drills), and other contracted or agreed upon services such as workplace violence/active shooter training
Field training for Security Professionals and Supervisors
Conduct special projects on an as-needed basis to support the region
QUALIFICATIONS:
High school diploma or equivalent
Ability to obtain and maintain all necessary state or federal licensing requirements
Where firearms instruction is required, must be able to obtain Pistol Instructor certification within 90 days of placement
Must possess a valid driver?s license if driving a company-owned vehicle
Minimum of three (3) years of classroom instructor experience
Knowledge of and experience with customer service and relations
Proven experience with personnel supervision and management
Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines
Highly organized and able to keep on track with required information needed at all times
Excellent attendance and punctuality
Ability to work in a very independent environment
Excellent oral and written communication skills; ability to write manuals, review and respond to written requests for proposals, training documents, and prepare extensive presentations
Highly proficient and fully functional in Microsoft programs such as Word and PowerPoint
Professional, articulate, and able to use good independent judgment and discretion
